At Small Biz AI, your privacy is our top priority. We are committed to protecting the personal information you share with us while you explore resources, strategies, and tools related to AI for small business growth, digital operations, and online success.
This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or engage with our services. It also outlines your rights and how you can exercise them.
1. Information We Collect
1.1 Personal Information (you provide)
When you voluntarily interact with our website—such as subscribing to newsletters, downloading guides, submitting forms, starting a trial, or requesting updates—we may collect:
- Name
- Email address
- Phone number
- Business name and role (if applicable)
- Interest areas (e.g., AI automation, customer engagement, marketing, operations)
1.2 Non-Personal/Usage Information (we collect automatically)
We also collect non-identifiable data through cookies and analytics tools, including:
- IP address (truncated or pseudonymized where feasible)
- Browser type and version, device type and operating system
- Pages viewed, time on page, and navigation patterns
- Referring URLs and traffic sources
2. How We Use Your Information
- Content Delivery: Share articles, guides, product tips, and updates about AI tools and small-business strategies.
- Communication: Respond to inquiries, deliver newsletters, onboarding messages, and send event or service updates.
- Service Improvement: Analyze website and product usage to improve content relevance, features, and performance.
- Personalization: Recommend resources, features, or offers aligned to your interests.
- Security & Compliance: Protect against fraudulent activities and unauthorized access; comply with legal obligations.
3. Legal Bases (EEA/UK users)
Where GDPR/UK GDPR applies, we process personal data under these legal bases: consent, contract, legitimate interests (e.g., improving services, preventing abuse), and legal obligation. You can withdraw consent at any time (see “Your Rights”).
4. Data Security
We use industry-standard measures to safeguard your information, including:
- SSL/TLS encryption
- Secure hosting environments and access controls
- Role-based permissions and regular monitoring
While we strive to protect your data, no online system is 100% secure. You share information at your own risk.
5. Third-Party Services
We may partner with trusted providers that help us operate, such as:
- Analytics (to understand user behavior and site performance)
- Email & Messaging (to send newsletters, updates, onboarding)
- Hosting & Infrastructure (to maintain uptime and security)
- Form & CRM tools (to process requests and manage contacts)
These providers are contractually required to protect your data and use it only to support our services.
6. Cookies & Tracking Technologies
6.1 How We Use Cookies
- Performance Tracking: Measure how visitors interact with content and features.
- Personalization: Recommend relevant guides, tools, or features.
- Analytics: Assess which topics and pages are most useful to our audience.
6.2 Managing Cookies
You can disable or manage cookies in your browser settings. Some features may not function properly without cookies. Where required, we present a cookie banner to capture your preferences.
7. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we take steps to delete or anonymize it.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data, subject to legal obligations
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Data portability (receive your data in a machine-readable format)
To exercise these rights or submit a request, contact us via our Contact Us page or email [insert privacy email: e.g., [email protected]]. We may need to verify your identity before acting on your request.
CCPA/CPRA (California)
California residents may also have rights to: know/access categories and specific pieces of personal information, correct inaccuracies, delete information, opt out of “sale” or “sharing” of personal information (as defined under California law), and limit use of sensitive personal information. We do not knowingly “sell” personal information for monetary value. To submit a request or opt-out, use our Contact Us page or email [insert privacy email].
9. International Data Transfers
If you access Small Biz AI from outside our primary operating region, your data may be transferred internationally. We use appropriate safeguards (e.g., standard contractual clauses) where required by law.
10. Children’s Privacy
Our site and services are intended for professionals and business owners. We do not knowingly collect data from anyone under 18. If you believe a minor has provided personal data to us, contact us and we will delete it.
11. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal information.
12. Updates to This Policy
We may update this Privacy Policy as technologies, regulations, or business practices change. Updates will be posted here with a revised effective date. Material changes may also be communicated through notices on our site or via email (where appropriate).
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we manage your information, please contact us:
- Email: [insert email, e.g., [email protected]